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Return Policy

Start every return with us

Call 512-914-8686 before sending anything back.

Goods may not be returned for credit or exchange without the express written permission of TPCPARTS.COM management, given by assigning a Return Authorization number (RA#).

All returned goods must be accompanied by the proper invoice number and assigned RA# before credit can be allowed. Packages sent without one may be refused and are not our responsibility.

What cannot be returned

TPCPARTS.COM cannot accept returns or exchanges of merchandise sold as discontinued or closeout.

Electronic products cannot be returned or exchanged.

Installed, used, modified, scratched or ceramic-coated parts and special-order parts cannot be returned.

Credit, restocking and the 30-day limit

All returned goods that TPCPARTS.COM management approves will be credited at your cost less 25% for restocking and handling charges, or exchanged at the value of the original invoice amount.

No goods will be approved for credit or exchange if they are received more than 30 days after delivery, or if the product or its packaging is not in condition to be resold as new.

Return shipping is paid by you. Original shipping charges are not refunded. Credits go back to the original payment method within 10 business days of the return being received and inspected.

Wrong, damaged or missing

If a part arrives damaged, is the wrong part, or is missing, tell us within 5 days of delivery with photos. We will ship the corrected product via standard shipment methods, or refund it, at no cost to you and with no restocking charge. Express shipping is at your expense (see our Shipping policy).

Warranty claims

Defects covered by a manufacturer's warranty follow our Limited Warranty.

VooDoo Custom Motorcycle Components parts

VooDoo (Moto Unlimited LLC) does not accept returns or exchanges of discontinued or closeout merchandise.

Goods may not be returned for credit or exchange without written permission and a Return Authorization number.

Approved returns are credited at the price paid less a 25% restocking and handling charge, or exchanged at the value of the original invoice.

Returns must be received within 30 days of delivery under TPC’s customer return policy. Shipping charges are not refunded.

WPS (Western Power Sports) parts

WPS parts follow WPS's published dealer return terms, which TPC will pass through to you. PENDING: the exact WPS return window and restocking fee are being confirmed with WPS and will appear here before any WPS part is sold.

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